Lion Pose Shipping & Returns Policy

What Are Lion Pose's Shipping Methods?

Lion Pose ships to all 50 U.S. states and territories via three domestic shipping options. Standard shipping (3–6 business days) is available free of charge to the contiguous United States. Express Shipping delivers in 2 business days for $10.00, and Overnight Shipping is available for $20.00.

Customers in non-mainland U.S. locations — including Alaska, Hawaii, and other U.S. territories — receive standard shipping at a flat rate of $7.00. Carrier-calculated rates through Passport may also appear at checkout for eligible orders.

What Are Lion Pose's Shipping Rates?

Lion Pose keeps shipping costs simple and transparent. Standard shipping to the contiguous U.S. is always free — no minimum order required. Express Shipping (2 business days) is $10.00, and Overnight Shipping is $20.00. 

For non-mainland U.S. states and territories, standard shipping is a flat $7.00. All rates are applied automatically at checkout based on your delivery address and selected shipping method. Lion Pose does not charge handling fees on any order.

Does Lion Pose Offer Free Shipping?

Yes — Lion Pose offers free standard shipping on every domestic order to the contiguous United States, with no minimum purchase required. Free shipping is applied automatically at checkout. Orders typically arrive within 3–6 business days. Customers in non-mainland U.S. states and territories receive standard shipping at a flat $7.00 rate.

How Long Does It Take for Lion Pose Orders to Process?

Lion Pose orders typically process within 2 business days, at which time you should receive an email with tracking information. Once received, standard ground shipping orders typically arrive within 3–6 business days.

Can I Return or Exchange a Lion Pose Product?

Due to safety and hygiene standards governing personal care products, Lion Pose does not accept returns or exchanges on skincare items. This policy is consistent with industry standards to protect all customers from contamination risk. If your order arrived damaged or incorrect, or if you experienced an adverse reaction, please contact hi@lionpose.com — the team reviews these cases individually and will work with you toward a resolution.

What Should I Do If I Have an Adverse Reaction to a Lion Pose Product?

If you experience an adverse reaction to any Lion Pose product, email hi@lionpose.com with photo or video documentation of the reaction within 60 days of purchase. Lion Pose reviews all adverse reaction reports on a case-by-case basis and will work with you to find a resolution. Prompt reporting ensures the team can address your concern appropriately and improve product safety for all customers.

How Do I Contact Lion Pose About My Order?

For all order-related questions — including tracking, delivery issues, or product concerns — contact the Lion Pose support team at hi@lionpose.com. For the fastest response, include your order number and a brief description of your issue. Lion Pose is committed to responsive, personalized customer service for every skincare customer.